Frequently Asked Questions
Find answers to common questions about eccuity, our platform, and our services.
General
eccuity is a modern wealth platform that provides professional-grade investment tools, research, and guidance to self-directed investors. We combine technology with expert insight to help you invest with purpose and confidence.
eccuity is available to investors in New Zealand and select international markets. You must be 18 years or older and meet applicable regulatory requirements to open an account.
eccuity offers a free tier with access to core platform features. Premium features and services are available through our eccuity Private membership. See our pricing page for details.
Visit app.eccuity.com/register to create your account. The sign-up process takes just a few minutes and you'll need to verify your identity as part of our regulatory requirements.
Investing
eccuity provides access to US-listed stocks and ETFs, as well as a growing selection of cryptocurrencies. Our platform also features a high-yield savings programme for uninvested cash.
Alpaca Securities LLC is our US broker-dealer partner, registered with FINRA and a member of SIPC. They provide the brokerage infrastructure that powers trading on the eccuity platform.
eccuity offers commission-free trading on US stocks and ETFs. Cryptocurrency trading has a small spread built into the price. See our pricing page for complete fee details.
Yes, eccuity supports business entity accounts including trusts, companies, and other entity types. Contact us for more information on entity account setup.
Security & Protection
Client securities accounts are protected by SIPC up to $500,000 (including $250,000 for cash claims). Additionally, Alpaca has secured expanded excess SIPC coverage providing protection for securities and cash up to $75 million.
Cryptocurrency purchased through eccuity is held in secure custodial wallets managed by our regulated crypto custody partners, with industry-leading security practices.
We use bank-level encryption, multi-factor authentication, and follow industry best practices for data security. Your personal and financial data is encrypted both in transit and at rest.
eccuity Private
eccuity Private is our premium membership tier that provides personalized guidance, advanced portfolio tools, and direct access to our investment team. Visit our pricing page for current membership details.
eccuity Private includes personalised investment guidance, advanced portfolio analytics, strategy building tools, priority support, custom research reports, and direct access to our investment team.
You can apply for eccuity Private through the app or by booking a demo with our team. We'll discuss your goals and determine if Private is the right fit for you.